Yes we do. The things we need are: 1. Your item. 2. Your thread choice 3. The font (if it is lettering) 4. Size and placement
These are things you can communicate at our office if you bring something in. In Lehi we are one of the offices in kiln, so the people at the front desk are able to take items that need work and deliver completed items but our production is off site, so we spend limited amount of time personally at our Lehi office. Usually Tuesday and Friday afternoon/evening.